At Qualiseed Ltd (“we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or interact with us online or offline. By using our services, you agree to the terms of this Privacy Policy.
We collect both personal and non-personal information:
Includes data that can identify you:
Full name
Phone number
Email address
Shipping and billing addresses
Payment information (e.g., mobile money number, card details – processed securely through third parties)
Account login credentials (if you register an account)
Collected automatically when you visit our site:
Browser type
Device type
IP address
Pages visited and time spent
Referral source
We gather information through:
Account registration forms
Order placement and checkout processes
Newsletter or promotional sign-ups
Contact forms or support requests
Cookies and tracking tools (e.g., Google Analytics, Facebook Pixel)
We use the data we collect for the following purposes:
Order Processing: Fulfilling orders and delivering products to you.
Customer Support: Responding to inquiries or complaints.
Account Management: Managing your user account and order history.
Marketing and Promotions: Sending emails or SMS about discounts, new arrivals, and seed tips (only if you opt in).
Site Optimization: Improving website performance, design, and content.
Legal Obligations: Complying with tax, accounting, or regulatory requirements.
We do not sell your data. We may share it with trusted third parties, but only when necessary:
Payment Processors: To complete transactions securely.
Delivery Partners: To fulfill your order.
IT and Hosting Providers: To support the website and email systems.
Legal Authorities: When required by law, regulation, or court order.
All third-party partners are expected to comply with strict data protection obligations.
Our website uses cookies to enhance your user experience and to track analytics. Cookies help us remember your preferences and understand how you interact with our website.
You can choose to disable cookies through your browser settings, but some features of our website may not function properly as a result.
We implement a variety of security measures to safeguard your personal data, including:
Secure Socket Layer (SSL) encryption
Firewall and anti-malware tools
Restricted access to customer data
Encrypted storage of sensitive payment information (via third parties)
Despite our efforts, no method of transmission or storage is 100% secure. You use our services at your own risk.
You have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at: [insert email address].
We retain your personal information only as long as necessary:
To fulfill orders and provide customer support
To comply with legal and regulatory obligations
To maintain historical transaction records for accounting purposes
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
While Qualiseed Ltd is based in Ghana, we may store or process data in other countries. By using our site, you consent to the transfer of your data to countries that may not have the same data protection laws as your own.
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website signifies acceptance of any updates.